Introduction

At Panera Bread, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our mobile application, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment information when you place an order or create an account.
  • Location Data: With your permission, we may collect information about your location to help you find nearby Panera Bread locations.
  • Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
  • Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Providing and maintaining our services
  • Notifying you about changes to our services
  • Allowing you to participate in interactive features of our website
  • Providing customer support
  • Gathering analysis or valuable information to improve our services
  • Monitoring the usage of our services
  • Detecting, preventing, and addressing technical issues

Data Storage and Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the email address provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@panerabread.com
  • By phone: +1 (610) 989-5770
  • By mail: 1300 Morris Dr, Wayne, PA 19087, USA